Privacy Policy for Givewaze

Last Updated: 8th November 2024

1. Introduction

Givewaze Ltd ("Givewaze," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website and using our services, you agree to the practices described in this Privacy Policy.

If you have any questions or concerns regarding our use of your personal information, please contact us using the details provided in the “Contact Information” section below.

2. Information We Collect

We collect different types of information to provide and improve our services, including:

2.1 Personal Information

When you interact with Givewaze, we may collect personal information that can be used to identify you, such as:

• Contact Information: Name, email address, phone number, mailing address.

• Account Information: Username and password, if applicable.

• Billing Information: Payment details and billing address (processed by a third-party payment processor).

• Communications: Information you provide when you contact us for support, feedback, or other inquiries.

2.2 Usage Data

We collect data on how you use and access our website, including:

• Device Information: IP address, browser type, operating system, and device identifiers.

• Usage Patterns: Pages visited, time spent, referral sources, and other analytic data.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, track user activity, and collect data. You can control cookie settings in your browser, but disabling cookies may affect certain features on our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, operate, and maintain our services.

• Customer Support: To respond to inquiries and provide technical assistance.

• Account Management: To manage your account, including billing and account setup.

• Marketing and Communication: To send newsletters, updates, and promotional material. You may opt-out of marketing communications at any time.

• Analytics and Improvements: To analyze usage trends and improve the quality of our services.

• Legal Compliance: To comply with applicable laws and protect the rights and safety of Givewaze and others.

4. Sharing and Disclosure of Information

We may share your information under the following circumstances:

• With Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, email communication, and analytics.

• Legal Requirements: If required by law, we may disclose your information to authorities.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to a third party as part of the transaction.

5. Data Security

We implement security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee its absolute security.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements. We may also retain and use this information to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Data Protection Rights

As a user within the UK and the European Economic Area (EEA), you have specific rights regarding your personal information under the General Data Protection Regulation (GDPR). These rights include:

• Right to Access: You have the right to request copies of your personal data.

• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.

• Right to Erasure: You may request the deletion of your personal data under certain conditions.

• Right to Restrict Processing: You may request that we limit the processing of your personal data.

• Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.

• Right to Object: You may object to the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact us using the details provided in the “Contact Information” section. We will respond within one month.

8. Children’s Privacy

Our services are not intended for children under 16, and we do not knowingly collect or solicit personal information from children. If we discover that we have collected personal information from a child without verification of parental consent, we will delete that information promptly.

9. International Data Transfers

Givewaze is based in the UK, and your information may be transferred to, and processed in, other countries. We take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions where it is processed, in compliance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on our website and indicate the date of the latest revision. Continued use of our services after any updates constitutes your acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Givewaze Ltd
Email: team@givewaze.com